Monthly Archives: December 2014


The Check Out Experience

By | 2016-10-21T10:12:46+00:00 December 17th, 2014|Coaching, Customer Service, Great Staff, Job Description, Keeping Customers, Managing, Staff, Training|

The art of delivering a great checkout experience uses most of the same skills and behaviours required to work with Customers on the floor. ...            Here are some [...]

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The Evolution of Customer Service in Family Owned Businesses

By | 2016-10-21T10:12:46+00:00 December 12th, 2014|Customer Service|

I came a cross an informative article, while browsing on LinkedIn I know will resonate with a handful of my readers. Do you own a family run business? Considering your options? Either-way [...]

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How To Manage Cash Flow

By | 2016-10-21T10:12:46+00:00 December 8th, 2014|Managing, Preparing For The 4th Quarter, Retail, Seasonal, Uncategorized|

Here Is Everything You Need To Know About Cash Flow Management.  Great Article, A Must Read!   There's an old adage about business that "Cash is King!” and, if that's [...]

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