Monthly Archives: January 2017

//January

Lululemon’s Journey Toward ‘mindful’ Customer Interactions

By | 2017-07-25T11:22:19+00:00 January 31st, 2017|Customer Service, Keeping Customers, Retail|

Lululemon’s Journey Toward ‘mindful’ Customer Interactions Here is the line that stood out for me : Whether employees forged relationships during free weekly in-store yoga classes or kept paper-based files [...]

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Farewell to iconic Honest Ed’s store

By | 2017-07-25T11:22:29+00:00 January 6th, 2017|Customer Service, Design, Display, Great Staff, Managing, Marketing, Retail, Seasonal, Signage|

Farewell to iconic Honest Ed’s store The end of an era: Toronto bids farewell to iconic Honest Ed’s store - The Globe and Mail Memories, and a husk of a [...]

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