Keeping Customers

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What in the World Is Causing the Retail Meltdown of 2017?

By | 2017-10-10T12:11:16+00:00 October 10th, 2017|Coaching, Keeping Customers, Marketing, Online Marketing, Physical Stores, Retail|

Really found this post interesting. Had to share it with you. Here are three explanations for the recent demise of America’s storefronts. 1. People are simply buying more stuff online [...]

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How to Make a Newsletter More Engaging With Two Little Words

By | 2017-07-25T11:20:22+00:00 June 19th, 2017|Keeping Customers, Marketing, Retail, Uncategorized|

By Miranda Paquet | Jun 13, 2017 Wondering how to make a newsletter that drives action? It comes down to using two simple words: “Read more.” Why? If your business [...]

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Survey: America’s favourite stores are…

By | 2017-07-25T11:21:23+00:00 March 3rd, 2017|Favourite Stores, Keeping Customers, Retail, Trends|

Survey: America’s favourite stores are… Thought you might be interested in this information: A regional department store, a warehouse giant, a discount supermarket and an online powerhouse rank among the [...]

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Lululemon’s Journey Toward ‘mindful’ Customer Interactions

By | 2017-07-25T11:22:19+00:00 January 31st, 2017|Customer Service, Keeping Customers, Retail|

Lululemon’s Journey Toward ‘mindful’ Customer Interactions Here is the line that stood out for me : Whether employees forged relationships during free weekly in-store yoga classes or kept paper-based files [...]

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Why Selfies Need to Be Part of Your Marketing Strategy

By | 2017-07-25T11:23:57+00:00 July 29th, 2016|Keeping Customers, Retail, Social Media, Trends|

Since visuals continue to drive customer engagement all small businesses need to take advantage of the selfie phenomenon. Sharing these types of photos can help a company connect its brand [...]

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Prevent Shoplifting

By | 2016-10-21T10:12:44+00:00 March 21st, 2015|365 Day Makeover, Advertising, Coaching, Customer Service, Great Staff, Job Description, Keeping Customers, Managing, Retail, Shrinkage, Staff, Training|

Thinking that someone doesn't "look" like a shoplifter might lull you into a false sense of security.  Prevent shoplifting by removing as many opportunities to shoplift as possible.   Merchandise: Arrange [...]

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