Day #122 – How to be a Better Retail Store Manager

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Day #122 – How to be a Better Retail Store Manager

I wanted to share this article from John Reh with you. It gets to the point about management  style and effectiveness.

How to be a Better Retail Store Manager

“The need for good managers, people who can manage themselves and others in a high stress environment, is increasing.

I believe anyone can be a good manager. It is as much trainable skill as it is inherent ability; as much science as art. Here are some things that make you a better manager:

As a person:

  • You have confidence in yourself and your abilities. You are happy with who you are, but you are still learning and getting better.
  • You are something of an extrovert. You don’t have to be the life of the party, but you can’t be a wallflower.
  • Management is a people skill – it’s not the job for someone who doesn’t enjoy people.
  • You are honest and straight forward. Your success depends heavily on the trust of others.
  • You are an includer not an excluder. You bring others into what you do. You don’t exclude other because they lack certain attributes.
  • You have a ‘presence’. Managers must lead. Effective leaders have a quality about them that makes people notice when they enter a room.

On the job:

  • You are consistent, but not rigid; dependable, but can change your mind. You make decisions, but easily accept input from others.
  • You are a little bit crazy. You think out-of-the box. You try new things and if they fail, you admit the mistake, but don’t apologize for having tried.
  • You are not afraid to “do the math”. You make plans and schedules and work toward them.
  • You are nimble and can change plans quickly, but you are not flighty.
  • You see information as a tool to be used, not as power to be hoarded.

Take a look at yourself against this list. Find the places where you can improve and then get going. ”

Very Best

Barbara

By | 2016-10-21T10:12:49+00:00 April 17th, 2012|365 Day Makeover, Keeping Customers, Managing, Marketing|Comments Off on Day #122 – How to be a Better Retail Store Manager