Tips to share with your staff that will improve sales immediately:
You cannot sell what you don’t know about. Knowing the features, and benefits, of all the products you carry is the goal. You must set this as a priority for your staff.
Knowing what goes with what, and how complementary items support the main items you sell is the key. Developing that expertise is what you want in your staff.
Pick of the day or Store Owner’s pick:
Do not prejudice the sale:
Assume your customers are open to buy and that they have the money to spend.
Do not assume that your staff knows what your average sales figures are, or what they mean; tell them.
Next train your staff by role playing to sell add-on items.
Start this today; watch what happens!