Check this list out! *10 Costly Mistakes Retail Sales Staff Make*

Check this list out! *10 Costly Mistakes Retail Sales Staff Make*

smart ideas Barb pic Are These Things Happening In Your Store?…  See A difference In Sales Within 7 Days & Nip These 10 Costly Mistakes In The Bud!

 


 

 

  1. Failing To Build Rapport With Customers. From a simple greeting to a little chat about niceties; non-sales-directed small-talk goes along way for developing an easier and more open mood within-your Customers.
  2. Failing To Find-Out The Requirements Of Your Customers.unnamed-2
  3. Focusing On Their Own Agenda Instead Of The Customers.
  4. Not Giving Customers Majority Of The Air Time.
  5. Confusing “Telling” with “Selling”. Not listening nor hearing what Customer’s are saying.
  6. Not Knowing The Prevailing Promotions, Specials Nor Regular Prices Of Products.
  7. Not Differentiating Product/ Service/ Store/ Company Enough To Create Additional Value In The Minds Of The Customer.
  8. Selling Too Fast.  Closing before the customer is ready to buy!
  9. Fail To Address Objections Properly.  Not realizing satisfactory resolutions of objectives are the Shortest Distance to Purchase.
  10. Not Taking Advantage Of Add-On-Sales. 
    [As soon as the main purchase is done…] Introduce an additional product/service -when Customers are the most ready to entertain more items.

Related Links:

Best Practices To Increase Sales

Boost Your Christmas Sales

Best,

Barbara

By | 2016-10-21T10:12:46+00:00 November 27th, 2014|Customer Service, Great Staff, Job Description, Keeping Customers, Managing, Preparing For The 4th Quarter, Retail, Sale Events, Seasonal, Shop Local, Staff, Training, Trends|Comments Off on Check this list out! *10 Costly Mistakes Retail Sales Staff Make*

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