How To Compete with the Big Guys or Why Customers Love to Shop at Owner Operated Specialty Retailers – Big box stores have you concerned about your business, strike back with these tips. 1 Hour
Exceptional Customer Service – Service, selection and price are no longer good enough to impress customers, learn 10 ways to wow your customers. 1 Hour
Innovative Store Design, Planning and Product Placement – Get your store in tiptop shape with easy to implement ideas. 1 Hour 20 min.
Reviving Your Marketing Strategy – Learn several simple things to do to immediately increase sales. 1 Hour
Impress Your Customers and Keep Them Coming Back – Learn proven ways that show you are relevant to your customers and that you care about them. 1 Hour
Stay In Business and Be Successful At It – Learn what it takes to be an effective retailer and start paying yourself. 1 Hour
Business Essentials, Review Your Retail Business Plan – Barb will take you through it step by step. 1 Hour
Hiring and Keeping Fantastic People – Learn to do it right. 1 Hour
Teaching Your Sales Staff to Sell, Not Just Ring in Sales – Learn the latest and most successful sales techniques. 1.5 Hours
What Shade of Green is Your Retail Business? – Learn why it’s important to look at this issue. Become a leader and catalyst for the environment. 1 Hour
Colour and Product Trends – Learn what colours and products are hot and how to place them into your store environment with confidence. 1 Hour