Creating A Service Culture That SELLS

Creating A Service Culture That SELLS

$800.00

Barbara Crowhurst leading retail specialist shares her expertise about creating an effective sales focus and how it all comes together to have a major impact on sales. Retail Sales Staff will be taught how to be better sales people and contribute more effectively to the retailer’s sales goals.

Includes a FREE copy of Barbara’s “The Essential Strengths of Retail Sales Associates” podcast (MP3 download). Barbara shares her views on The Essential Strengths of Retail Sales Associates.

The-Essential-Strengths-of-Retail-Sales-Associates

 

 

 

 

 

 

 

Description

LIVE via Skype or FaceTime, exclusively for your staff…

Barbara Crowhurst leading retail specialist shares her expertise about creating an effective sales culture and how it all comes together to have a major impact on your sales. Retail Sales Staff will be taught how to be better sales people and contribute more effectively to the retailer’s sales goals.

Key points covered:

How to create a strong sales culture:

  1. Setting sales targets
  2. Calculating the average sale
  3. Conversion rates
  4. Add on sales
  5. Staff taking ownership
  6. Power hours with a focus on customers and what that means to a retailer’s business
  7. Use better customer service strategies
  8. Keys to a great shopping experience for your customers
  9. The 6 steps of the sale
  10. Approaching and engaging more customers
  11. Dealing with objections
  12. Recognizing buying signals
  13. The deadly assumptions that hold back sales success
  14. How to close a sale

Session length: 2 hrs.

Live one-on-one Skype or Face Time session with Barbara. Ideal for Independent Retailers with multiple staff. Barbara can book time with your staff either before opening hours in the morning, or just after the store closes in the evening.

**NOTE ** Please contact Barbara after purchasing this session to arrange a date and time for your Staff Session.

Your sales are guaranteed to go up, the very same day, after your own customized training session.