Performance Scoring System
Job Description Retail Sales Associate
Managing people isn’t easy and that’s why we’re so excited to share our Retail 365 Sales Associate Job Description and Performance Scoring System with you.
When you start using these tools your employees will perform better because they’ll have a clearer understanding about what’s expected of them and how they’ll be evaluated. You’ll also become better at hiring, orienting, coaching and training your employees, evaluating and discussing their performance, encouraging their growth, celebrating achievements and, if necessary, terminating poor performers.
Our Retail 365 Job Description will spell out the major duties and responsibilities of a Retail Sales Associate and outline some of the skills, training and education needed to perform the job. Our Performance Scoring System further clarifies the specific skills, knowledge, and behaviors employees must demonstrate to meet store standards and will help you systematically measure individual performance.
Both documents have been developed as examples only. Please review and tailor them to meet the unique needs of your business.
Of course it takes much more than this to build a successful work force. If you’d like further information or training assistance, please contact us via firstname.lastname@example.org.
Wishing you and your team much success,
Diane Petryna & Barbara Crowhurst
Co-authors of Retail 365