Barbara Crowhurst

/Tag:Barbara Crowhurst

Prevent Shoplifting

By | 2016-10-21T10:12:44+00:00 March 21st, 2015|365 Day Makeover, Advertising, Coaching, Customer Service, Great Staff, Job Description, Keeping Customers, Managing, Retail, Shrinkage, Staff, Training|

Thinking that someone doesn't "look" like a shoplifter might lull you into a false sense of security.  Prevent shoplifting by removing as many opportunities to shoplift as possible.   Merchandise: Arrange [...]

Comments Off on Prevent Shoplifting

Performance Review -Tips For Managment

By | 2016-10-21T10:12:44+00:00 January 4th, 2015|365 Day Makeover, Coaching, Independent Retailer Month, Job Description, Preparing For The 4th Quarter, Staff, Training|

Performance Review Tips Are Beneficial To Managers!       Strike the right balance between praise and constructive criticism to achieve that elusive balance and make the review a productive one, [...]

Comments Off on Performance Review -Tips For Managment

Building Professional WindowDisplays

By | 2016-10-21T10:12:45+00:00 January 4th, 2015|365 Day Makeover, Advertising, Coaching, Creative, Customer Service, Decorating, Design, Display, Fashion, Great Staff, Independent Retailer Month, Job Description, Keeping Customers, Makeover, Managing, Marketing, Online Marketing, Online Store Sales, Preparing For The 4th Quarter, Retail, RMU, Sale Events, Seasonal, Shop Local, Shrinkage, Signage, Social Media, Speaking Engagement, Staff, Store Lighting, Summer Break, Training, Trends, Uncategorized, Videos|

How to Build Professional WindowDisplays...A Few Great Tips       Focus Attention   Have you ever tried to persuade someone who wasn’t really listening? It doesn’t work. People only have [...]

Comments Off on Building Professional WindowDisplays

6 Ways To Create A Culture Of Innovation

By | 2016-10-21T10:12:45+00:00 January 3rd, 2015|Advertising, Birthdays, Creative, Customer Service, Display, Great Staff, Job Description, Keeping Customers, Makeover, Marketing, Online Marketing, Online Store Sales, Preparing For The 4th Quarter, Sale Events, Seasonal, Signage, Staff, Trends, Uncategorized|

Reward employees with time to think, while providing them with the structure they need.    Thank Soren Kaplan for  this great article on creating a culture of innovation... Be Intentional [...]

Comments Off on 6 Ways To Create A Culture Of Innovation

Buying Signals

By | 2016-10-21T10:12:45+00:00 January 3rd, 2015|Advertising, Coaching, Creative, Customer Service, Great Staff, Keeping Customers, Managing, Marketing, Retail, Sale Events, Seasonal, Shop Local, Social Media, Speaking Engagement, Training, Trends, Uncategorized|

  When Buyers Are Ready To Buy, They Will Tell You. But Not With Words ...     They will, however, send loud non-verbal signals All you need to do is [...]

Comments Off on Buying Signals

Phone Answering Skills -Critical for Businesses

By | 2016-10-21T10:12:45+00:00 January 1st, 2015|Coaching, Creative, Customer Service, Great Staff, Job Description, Keeping Customers, Managing, Retail, Sale Events, Seasonal, Staff, Training, Uncategorized|

The phone is still most businesses primary point of contact with customers. The way you answer your company's phone will form your customer's first impression of your business. Here's how to [...]

Comments Off on Phone Answering Skills -Critical for Businesses

Marketing Tips for FaceBook

By | 2016-10-21T10:12:45+00:00 January 1st, 2015|Advertising, CGTA Awards, Creative, Customer Service, Keeping Customers, Marketing, Online Marketing, Online Store Sales, Retail, Social Media, Training, Trends, Uncategorized|

24 Ways To Market Your Brand, Company, Product, or Service Inside FaceBook    A large and growing portion of some of the most valuable demographics are spending more of their [...]

Comments Off on Marketing Tips for FaceBook

The Check Out Experience

By | 2016-10-21T10:12:46+00:00 December 17th, 2014|Coaching, Customer Service, Great Staff, Job Description, Keeping Customers, Managing, Staff, Training|

The art of delivering a great checkout experience uses most of the same skills and behaviours required to work with Customers on the floor. ...            Here are some [...]

Comments Off on The Check Out Experience

The Evolution of Customer Service in Family Owned Businesses

By | 2016-10-21T10:12:46+00:00 December 12th, 2014|Customer Service|

I came a cross an informative article, while browsing on LinkedIn I know will resonate with a handful of my readers. Do you own a family run business? Considering your options? Either-way [...]

Comments Off on The Evolution of Customer Service in Family Owned Businesses