Keeping Customers

/Tag:Keeping Customers

How to Make a Newsletter More Engaging With Two Little Words

By | 2017-07-25T11:20:22+00:00 June 19th, 2017|Keeping Customers, Marketing, Retail, Uncategorized|

By Miranda Paquet | Jun 13, 2017 Wondering how to make a newsletter that drives action? It comes down to using two simple words: “Read more.” Why? If your business [...]

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Hudson’s Bay Company Announces 2,000 Job Cuts, Including Senior Management

By | 2017-06-13T10:54:34+00:00 June 10th, 2017|Online Store Sales, Shrinkage|

Hudson’s Bay Company Announces 2,000 Job Cuts, Including Senior Management I thought you’d find this information  interesting; Barbara The Canadian-American department store conglomerate is flattening its hierarchy across businesses, generating [...]

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Survey: America’s favourite stores are…

By | 2017-07-25T11:21:23+00:00 March 3rd, 2017|Favourite Stores, Keeping Customers, Retail, Trends|

Survey: America’s favourite stores are… Thought you might be interested in this information: A regional department store, a warehouse giant, a discount supermarket and an online powerhouse rank among the [...]

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Lululemon’s Journey Toward ‘mindful’ Customer Interactions

By | 2017-07-25T11:22:19+00:00 January 31st, 2017|Customer Service, Keeping Customers, Retail|

Lululemon’s Journey Toward ‘mindful’ Customer Interactions Here is the line that stood out for me : Whether employees forged relationships during free weekly in-store yoga classes or kept paper-based files [...]

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Building Professional WindowDisplays

By | 2016-10-21T10:12:45+00:00 January 4th, 2015|365 Day Makeover, Advertising, Coaching, Creative, Customer Service, Decorating, Design, Display, Fashion, Great Staff, Independent Retailer Month, Job Description, Keeping Customers, Makeover, Managing, Marketing, Online Marketing, Online Store Sales, Preparing For The 4th Quarter, Retail, RMU, Sale Events, Seasonal, Shop Local, Shrinkage, Signage, Social Media, Speaking Engagement, Staff, Store Lighting, Summer Break, Training, Trends, Uncategorized, Videos|

How to Build Professional WindowDisplays...A Few Great Tips       Focus Attention   Have you ever tried to persuade someone who wasn’t really listening? It doesn’t work. People only have [...]

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Buying Signals

By | 2016-10-21T10:12:45+00:00 January 3rd, 2015|Advertising, Coaching, Creative, Customer Service, Great Staff, Keeping Customers, Managing, Marketing, Retail, Sale Events, Seasonal, Shop Local, Social Media, Speaking Engagement, Training, Trends, Uncategorized|

  When Buyers Are Ready To Buy, They Will Tell You. But Not With Words ...     They will, however, send loud non-verbal signals All you need to do is [...]

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The Check Out Experience

By | 2016-10-21T10:12:46+00:00 December 17th, 2014|Coaching, Customer Service, Great Staff, Job Description, Keeping Customers, Managing, Staff, Training|

The art of delivering a great checkout experience uses most of the same skills and behaviours required to work with Customers on the floor. ...            Here are some [...]

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