Building Professional WindowDisplays

By | 2016-10-21T10:12:45+00:00 January 4th, 2015|365 Day Makeover, Advertising, Coaching, Creative, Customer Service, Decorating, Design, Display, Fashion, Great Staff, Independent Retailer Month, Job Description, Keeping Customers, Makeover, Managing, Marketing, Online Marketing, Online Store Sales, Preparing For The 4th Quarter, Retail, RMU, Sale Events, Seasonal, Shop Local, Shrinkage, Signage, Social Media, Speaking Engagement, Staff, Store Lighting, Summer Break, Training, Trends, Uncategorized, Videos|

How to Build Professional WindowDisplays...A Few Great Tips       Focus Attention   Have you ever tried to persuade someone who wasn’t really listening? It doesn’t work. People only have [...]

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Phone Answering Skills -Critical for Businesses

By | 2016-10-21T10:12:45+00:00 January 1st, 2015|Coaching, Creative, Customer Service, Great Staff, Job Description, Keeping Customers, Managing, Retail, Sale Events, Seasonal, Staff, Training, Uncategorized|

The phone is still most businesses primary point of contact with customers. The way you answer your company's phone will form your customer's first impression of your business. Here's how to [...]

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The Evolution of Customer Service in Family Owned Businesses

By | 2016-10-21T10:12:46+00:00 December 12th, 2014|Customer Service|

I came a cross an informative article, while browsing on LinkedIn I know will resonate with a handful of my readers. Do you own a family run business? Considering your options? Either-way [...]

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