Staff Hiring

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Prevent Shoplifting

By | 2016-10-21T10:12:44+00:00 March 21st, 2015|365 Day Makeover, Advertising, Coaching, Customer Service, Great Staff, Job Description, Keeping Customers, Managing, Retail, Shrinkage, Staff, Training|

Thinking that someone doesn't "look" like a shoplifter might lull you into a false sense of security.  Prevent shoplifting by removing as many opportunities to shoplift as possible.   Merchandise: Arrange [...]

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Buying Signals

By | 2016-10-21T10:12:45+00:00 January 3rd, 2015|Advertising, Coaching, Creative, Customer Service, Great Staff, Keeping Customers, Managing, Marketing, Retail, Sale Events, Seasonal, Shop Local, Social Media, Speaking Engagement, Training, Trends, Uncategorized|

  When Buyers Are Ready To Buy, They Will Tell You. But Not With Words ...     They will, however, send loud non-verbal signals All you need to do is [...]

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Phone Answering Skills -Critical for Businesses

By | 2016-10-21T10:12:45+00:00 January 1st, 2015|Coaching, Creative, Customer Service, Great Staff, Job Description, Keeping Customers, Managing, Retail, Sale Events, Seasonal, Staff, Training, Uncategorized|

The phone is still most businesses primary point of contact with customers. The way you answer your company's phone will form your customer's first impression of your business. Here's how to [...]

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The Check Out Experience

By | 2016-10-21T10:12:46+00:00 December 17th, 2014|Coaching, Customer Service, Great Staff, Job Description, Keeping Customers, Managing, Staff, Training|

The art of delivering a great checkout experience uses most of the same skills and behaviours required to work with Customers on the floor. ...            Here are some [...]

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Check this list out! *10 Costly Mistakes Retail Sales Staff Make*

By | 2016-10-21T10:12:46+00:00 November 27th, 2014|Customer Service, Great Staff, Job Description, Keeping Customers, Managing, Preparing For The 4th Quarter, Retail, Sale Events, Seasonal, Shop Local, Staff, Training, Trends|

 Are These Things Happening In Your Store?...  See A difference In Sales Within 7 Days & Nip These 10 Costly Mistakes In The Bud!       Failing To Build Rapport With [...]

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